Terms of Service

Using the CAVOR Desk platform constitutes acceptance of these terms.

The platform is used to manage repair reports in real estate.

Seller of the service

Seller — Kamil Truszkowski, ul. Zalewowa 5, 96-500 Sochaczew, Polska, email kontakt@cavor.eu.

The CAVOR Desk service is provided, and sold, by Kamil Truszkowski, a natural person running an unregistered business activity. CAVOR Desk is the name of the service and a brand, not a separate legal entity.

Agreement and scope of the service

The service is provided to business customers — property managers and service companies — under an individual agreement concluded with the seller. These terms describe the basic rules for using the platform and do not replace that agreement.

Complaints

A complaint about how the service works can be submitted to kontakt@cavor.eu. Detailed rules for submitting and handling complaints are set out in the agreement concluded with the customer.

Contact

Questions about the service and these terms: kontakt@cavor.eu.

Limitation of liability and disclaimer of warranties

The Cavor software is solely an auxiliary tool in the property management process. The System provides support in planning and documenting periodic inspections, reviews and maintenance activities — all notifications, deadline calculations and alerts generated by the System are of a purely informational nature. The platform performs a purely auxiliary function; responsibility for the timely completion and proper documentation of inspections, reviews and maintenance activities rests with the Manager or the Owner of the property. Use of the System does not release the Client (the manager, administrator or owner of the property) from obligations imposed by law (in particular the Polish Construction Law). Kamil Truszkowski does not under any circumstances assume the Client’s statutory liability for carrying out inspections, maintenance or property audits on time and correctly.

The Client bears sole and full responsibility for the content, completeness, legality and correctness of the data entered into the System (including base dates, documentation and fault statuses). Kamil Truszkowski does not verify the data entered and is not liable for erroneous calculations or system notifications resulting from the Client entering incorrect or incomplete information.

The Cavor service is provided in a SaaS model on an “as-is” and “as-available” basis. Kamil Truszkowski does not guarantee uninterrupted and error-free operation of the System. Kamil Truszkowski is not liable for: a) interruptions in access to the System caused by force majeure, failures of third-party infrastructure (including cloud service providers and telecommunications operators) or unauthorised actions of third parties (e.g. cyberattacks); b) loss, damage or destruction of the Client’s data, where this results from causes beyond the control of Kamil Truszkowski. The Client is obliged to maintain independent copies of critical facility documentation on its own.

To the maximum extent permitted by applicable law, the liability of Kamil Truszkowski for lost profits (lucrum cessans), loss of revenue, loss of data, or any indirect and consequential damage arising from the use of or inability to use the System is excluded. In every case, the total and aggregate financial liability of Kamil Truszkowski towards the Client on any basis (including contractual penalties and damages) is strictly limited to the net amount paid by the Client to Kamil Truszkowski for use of the System in the 12 months immediately preceding the event giving rise to the damage.

The Client (the manager) bears sole responsibility for correctly granting permissions within the client access function. The Client declares that access to building profiles is granted exclusively to persons holding the appropriate legal authorisation to view personal data (e.g. members of the housing community board or authorised representatives).